Anselm Kia is Head of WW Customer Success at Pulse Secure where he leads the team responsible for customer success and oversees the management of the services business. His team works with various organizations at Pulse Secure to deliver a remarkable service to customers.
Recently, Anselm was Senior Director of WW Customer Success at Pulse Secure where he led the complete redesign and launch of Pulse Secure's services portfolio to provide best-in-class services to customers. He brings over 20 years’ experience in Network Security, Product Management, and Customer Service. Anselm joined Pulse Secure from Juniper Networks where he managed the Customer Support team for Junos Pulse SSL VPN. Before that, he was senior Product Manager for security services at iPass and worked in various start-ups as strategy leader, sales engineer, or web application developer. Anselm holds a master's degree in Computer Engineering from San Jose State University and completed the Stanford Graduate School of Business Program for Innovation and Entrepreneurship.