“When most people think of convenience stores, the first name that pops into their heads is usually 7-Eleven. That’s probably because the Dallas, Texas-based chain operates, franchises, or licenses more than 7,600 stores in North America, making it the largest in the convenience retailing industry. Globally, 7-Eleven has an additional 35,000 stores in 16 countries, making it a ubiquitous part of many people’s lives, whether they are stopping in for a Slurpee, Big Gulp, coffee, or something from the store’s wide range of fresh food offerings. 7-Eleven stores worldwide generated total sales close to $63 billion in 2010.”
Defining the convenience store category, 7-Eleven has the daily challenge of offering hundreds of different products in their stores while maintaining fresh stock inventory. 7-Eleven’s latest step in providing customers what they want is item-by-item management.
“We are looking hard at what sells in stores,” says Eric Walters, network manager at 7-Eleven. “The success of our business transformation effort means greater collaboration between our franchisees and corporate headquarters. Using item-by-item management, rather than a replenishment model, allows our franchisees to limit the write-off for fresh food and increase sales and profitability.”
7-Eleven has long been an innovator in retail information systems. The company’s point of-sale touch-screen system includes integrated product scanning as well as credit, debit, and stored value card authorization. Managers use wireless handhelds to order products on a daily basis, and their ordering decisions are supported by 5 day weather forecasts, merchandise promotions, and historical sales information. Store managers can make delivery adjustments, verify orders, and perform write-offs on their handhelds. Back-office functions, such as sales and cash reporting and payroll, are connected directly to the company’s centralized accounting system.
Why we chose Pulse Secure
7-Eleven has been a Juniper Networks and Pulse Secure customer for more than a decade, and when it came time to refresh the company’s in-store security and network infrastructure, Juniper Networks and Pulse Secure rose to the top of the list of preferred vendors. “We’ve had a very long and very valuable relationship with Pulse Secure,” says Walters.
“One of the key aspects of the relationship with Juniper Networks and Pulse Secure is their ability to listen to what the customer needs,” says Walters. “We have helped influence some of the evolution of the products and features that we as well as other customers would see as a benefit.”
The joint Juniper Networks and Pulse Secure solution keeps 7-Eleven operating around the clock. At its stores, corporate headquarters, and regional offices, 7-Eleven uses Juniper Networks SRX210 Services
Gateway, EX2200 Ethernet Switch, J2350 Services Router, and Pulse Secure Appliances and Services.
7-Eleven is upgrading more than 7,000 stores from the joint Juniper Networks and Pulse Secure firewall/VPNs to the SRX210 Services Gateway. It is also deploying SRX210 gateways in new stores as part of its expansion in Canada. Juniper Networks SRX Series Services Gateways are high-performance security, routing, and network solutions. SRX Series gateways are based on Juniper Networks Junos® operating system, Juniper Networks proven OS which delivers security and advanced protection, rich routing capabilities, and reliable service operations.
The company uses Juniper Networks EX2200 line of Ethernet switches to connect its point-of-sale system, back-office computer, and digital signage in the stores In-store Wi-Fi connectivity is provided by Juniper Networks AX411 Wireless LAN Access Point—a dual-band, dual-radio 802.11n access point. AX411 access points are combined with and managed by the SRX Series for category leading security.
7-Eleven also uses Pulse Secure solutions at its corporate headquarters and regional offices. 7-Eleven uses Pulse Secure Policy Secure to reduce the company’s exposure from insider threats and mitigate risks. Policy Secure protects 7-Eleven’s mission critical applications and sensitive data by identity enabling network security and providing network access control, visibility, and monitoring. With Policy Secure, 7-Eleven can provide secure wireless LAN guest access at its corporate headquarters. In addition, the retailer uses Pulse Secure Odyssey Access Client to perform 802.1X authentication and workstation compliance checking.
Thousands of 7-Eleven’s employees use Pulse Secure Clients for secure remote access to key applications such as e-mail, finance, and ERP, from any standard Web browser. Pulse Secure Appliances deliver best-in-class performance, scalability, and redundancy for secure remote access and authorization.