
CUSTOMER SUCCESS STORY
COSENTRY
Cosentry Keeps Customers’ Critical Apps Up and Running with New ADC Solution
"As we evaluated Pulse Secure Virtual Traffic Manager, it became clear that the easy-to-use interface would greatly improve our team’s ability to support customers, and testing proved that the reliability was unparalleled—we couldn’t break it."
Why was Pulse Secure chosen?
Pulse Secure vTM
Pulse Secure Services Director
Pulse Secure TrafficScript
Company
Cosentry
Industry
Technology
Challenges
Eliminate network failures that impact the company’s ability to deliver on its 100 percent uptime guarantee and cause support issues
Solutions
Pulse Secure Virtual Traffic Manager and Pulse Secure Services Director on common off-the-shelf servers based on Intel x86 architectures
Results
- Increased network reliability, minimizing support requirements and enabling Cosentry to deliver on its 100 percent uptime guarantee
- Allowed greater flexibility with “pay as you grow” pricing and the ability to scale up and down as needed
- Enabled more intelligent design for customers, thanks to easier and simpler traffic scripting
- Moved load balancing to a softwarebased solution, enabling more intelligent decisions and a shift from CapEx to OpEx spending
Introduction
With nine data centers throughout the Midwestern United States, Cosentry provides a full range of solutions that solve mission critical IT infrastructure challenges. The company’s “customer first” culture—along with two decades of providing data center services that include colocation, cloud services, managed hosting, managed services, and Infrastructure as a Service (IaaS) solutions—has created trusted business partnerships with customers seeking an extension of their internal IT team. This collaborative approach, fueled by a commitment to helping customers achieve strategic business goals, has accelerated the company’s growth and garnered Cosentry a spot on the list of Inc. Magazine’s 5000 Fastest Growing Companies, eight years in a row
It was the company’s “customer first” approach that prompted a reevaluation of its existing network load balancers. Increasing failures were impacting Cosentry’s ability to deliver on its 100 percent uptime guarantee, in addition to creating support and troubleshooting issues as these failures became more time-consuming and resource-intensive. Also, the existing solution was hardware-based, making it a CapEx spend. If Cosentry moved to a software-based solution, it could potentially shift this cost to an OpEx spend and enable faster provisioning, providing a win-win for both the company and its customers.
Challenge
When evaluating new technology, Cosentry first puts it to the test in its own environment. Pulse Secure Virtual Traffic Manager (vTM) offered a software-based option that was easy to use and reliable, while providing a level of intelligence previously unavailable in the company’s existing load balancers. With Pulse Secure vTM in place for testing, the team set about creating the most extreme use conditions, and each time the solution passed with flying colors.
“Industry-proven supportability and stability were our primary concerns when considering a new solution,” explains Josh Allen, Web Operations Infrastructure Engineer at Cosentry. “As we evaluated Pulse Secure Virtual Traffic Manager, it became clear that the easy-to-use interface would greatly improve our team’s ability to support customers, and testing proved that the reliability was unparalleled—we couldn’t break it.”