
CUSTOMER SUCCESS STORY
ENTEGRUS
Entegrus strengthens security posture with Pulse Secure's Secure Access, enabling seamless, transparent user access for energy distribution
“Entegrus has a long-standing relationship with Pulse Secure. The level of integration between the SSL and NAC and the extended feature set made it a straightforward choice for us."
Dave Cullen, Manager of Information Systems for Entegrus
Why was Pulse Secure chosen?
Pulse Secure 5000 series appliances
Pulse Policy Secure
Pulse Connect Secure
Company
Entegrus
Industry
Energy
Challenges
Strengthen security posture whilst reducing complexity of managing a growing number of mobile users and remote infrastructure
Solutions
- Pulse Secure 5000 series appliances
- Pulse Policy Secure
- Pulse Connect Secure
Results
- Seamless integration between SSL VPN and NAC for reliability and easy deployment
- In line with best practice guidance from leading industry governance bodies
- Host checking and integrated sign-on makes upgrade transparent to user base
Introduction
Ensuring the right balance of security while maintaining flexible access to network and application resources is an essential requirement for utility providers. Within such a highly regulated and nationally critical environment, best practices dictate a constant cycle of security review and strengthening to meet an increasingly potent threat posed by cyber criminals. For stretched IT departments, Pulse Secure’s Secure Access solutions are designed to solve the challenges of access control, SSL VPN, mobile device management, and IoT security, using a unified and highly integrated policy driven platform.
Challenge
Entegrus brings electricity, renewable energy and water services to 60,000 customers in Canada’s southwestern Ontario region, while keeping safety, reliability and efficiency top-of-mind.
The company’s subsidiary highly focused on electrical distribution, Entegrus Powerlines, provides safe, sustainable and reliable power to Entegrus customers in the communities of Chatham-Kent, St Thomas, Strathroy, Mount Brydges, Parkhill, Dutton and Newbury. The company provides billing services, meter reading, customer service support for billing and account queries, and a 24/7 automated and online service to access account balances and payment history.
Reliable and secure IT is a critical component in the delivery of its energy and data services but can become a challenge for the 5-person IT team charged with covering three primary sites, several large customer sites that have embedded IT systems plus an increasingly mobile workforce – across an area spanning 2300 Sq miles. As Dave Cullen, Manager of Information Systems for Entegrus explains, “Getting to some of our sites is often a three-hour round trip drive which means security and connectivity are a vital requirement for our staff and teams. As a critical utility, we need to ensure that our systems are protected to the highest levels at all times.”