Ensuring the right balance of security while maintaining flexible access to network and application resources is an essential requirement for utility providers. Within such a highly regulated and nationally critical environment, best practices dictate a constant cycle of security review and strengthening to meet an increasingly potent threat posed by cyber criminals. For stretched IT departments, Pulse Secure’s Secure Access solutions are designed to solve the challenges of access control, SSL VPN, mobile device management, and IoT security, using a unified and highly integrated policy driven platform.
Entegrus brings electricity, renewable energy and water services to 60,000 customers in Canada’s southwestern Ontario region, while keeping safety, reliability and efficiency top-of-mind.
The company’s subsidiary highly focused on electrical distribution, Entegrus Powerlines, provides safe, sustainable and reliable power to Entegrus customers in the communities of Chatham-Kent, St Thomas, Strathroy, Mount Brydges, Parkhill, Dutton and Newbury. The company provides billing services, meter reading, customer service support for billing and account queries, and a 24/7 automated and online service to access account balances and payment history.
Reliable and secure IT is a critical component in the delivery of its energy and data services but can become a challenge for the 5-person IT team charged with covering three primary sites, several large customer sites that have embedded IT systems plus an increasingly mobile workforce – across an area spanning 2300 Sq miles. As Dave Cullen, Manager of Information Systems for Entegrus explains, “Getting to some of our sites is often a three-hour round trip drive which means security and connectivity are a vital requirement for our staff and teams. As a critical utility, we need to ensure that our systems are protected to the highest levels at all times.”