In emergency instances where licensing is required immediately, temporary licenses can be issued by:
- Your regular sales account team, or,
- Sending an email to firstname.lastname@example.org. You will need to provide the following information:
- Account Name
- Contact Name
- Contact Phone Number
- License/Software Type
- Hardware Platform (eg. PSA7000)
- Device Hardware ID
- Device Serial Number
- Number of licenses required
- Reason for urgent request
- Location of installation
Important note: All temporary license requests must be accompanied by written confirmation of intent to purchase a formal license increase, or proof of a purchase order in progress.
For further information, please contact your local account manager.