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MAG Series Hardware Dates & Milestones



The following Pulse MAG Series Appliances, that support Pulse Connect Secure and Pulse Policy Secure, have all been announced as End of Life (EOL). The End of Support (EOS) milestone dates are published below. 

Impacted Product Part Numbers

Part Number
Product Description
MAG2600
Pulse Secure Gateway 2600 Base System
MAG4610
Pulse Secure Gateway 4610 Base System, Fixed Config, Connect Secure/Policy Secure
MAG6610
Pulse Secure Gateway 6610 Base System, Chassis + AC PS
MAG6611
Pulse Secure Gateway 6611 Base System, Chassis + AC PS
MAG-SM160
Pulse Secure Gateway Application Blade 160, Connect Secure/Policy Secure
MAG-SM360
Pulse Secure Gateway Application Blade 360, Connect Secure/Policy Secure
MAG-RK1U
Pulse Secure Gateway 6610 Rack Kit, 1RU
MAG-RK1U2
Pulse Secure Gateway 46XX Rack Kit, 1RU x 2 units
MAG-RK1U4
Pulse Secure Gateway 2600 Rack Kit, 1RU x 4 units
MAG-RK2U
Pulse Secure Gateway 6611 Rack Kit, 2RU
MAG-CM060
Application Gateway Chassis Management Card 060
MAG-FT060
Pulse Secure Gateway 66XX Fan Tray
MAG-HD060
Spare Hard Drive, SATA 1 – in tray
MAG-PS260
Pulse Secure Gateway 2600 AC Power Brick
MAG-PS661
Pulse Secure Gateway 6610 AC Power Supply (560W AC)
MAG-PS662
Pulse Secure Gateway 6611 Power Supply (750W AC)
BOX-MAG****
Shipping Container (spare) for MAG Appliance and Accessories (BOX-MAG26XX, BOX-MAG-46XX, BOX-MAG66XX, BOXMAGSM)
MAG2600
Product Description
Pulse Secure Gateway 2600 Base System
MAG4610
Product Description
Pulse Secure Gateway 4610 Base System, Fixed Config, Connect Secure/Policy Secure
MAG6610
Product Description
Pulse Secure Gateway 6610 Base System, Chassis + AC PS
MAG6611
Product Description
Pulse Secure Gateway 6611 Base System, Chassis + AC PS
MAG-SM160
Product Description
Pulse Secure Gateway Application Blade 160, Connect Secure/Policy Secure
MAG-SM360
Product Description
Pulse Secure Gateway Application Blade 360, Connect Secure/Policy Secure
MAG-RK1U
Product Description
Pulse Secure Gateway 6610 Rack Kit, 1RU
MAG-RK1U2
Product Description
Pulse Secure Gateway 46XX Rack Kit, 1RU x 2 units
MAG-RK1U4
Product Description
Pulse Secure Gateway 2600 Rack Kit, 1RU x 4 units
MAG-RK2U
Product Description
Pulse Secure Gateway 6611 Rack Kit, 2RU
MAG-CM060
Product Description
Application Gateway Chassis Management Card 060
MAG-FT060
Product Description
Pulse Secure Gateway 66XX Fan Tray
MAG-HD060
Product Description
Spare Hard Drive, SATA 1 – in tray
MAG-PS260
Product Description
Pulse Secure Gateway 2600 AC Power Brick
MAG-PS661
Product Description
Pulse Secure Gateway 6610 AC Power Supply (560W AC)
MAG-PS662
Product Description
Pulse Secure Gateway 6611 Power Supply (750W AC)
BOX-MAG****
Product Description
Shipping Container (spare) for MAG Appliance and Accessories (BOX-MAG26XX, BOX-MAG-46XX, BOX-MAG66XX, BOXMAGSM)


End of Life Milestones and Dates

Milestone
Definition
Date
End of Sale Announcement
The date the document announcing end of sale- end of life of a product is distributed to the general public
July 11, 2016
End of Sale (EOS)
The last day to order the product through Pulse Secure. The product is no longer for sale after this date
December 31, 2016
Last Supported Version (LSV)
After this date, major software releases are not supported, however, updates, patches, hotfixes, or security patches continue to be made available(1).
Pulse Connect Secure version 8.3
Pulse Policy Secure version 5.4
First Service Step-down
The available services offerings for the product will be capped at Next-day and Next-day Onsite support. Same-day and Same-day onsite support will be discontinued
December 31, 2018
End of Engineering Support (EOES)
After this day Pulse Secure will no longer perform any updates, patches, hotfixes, or security patches for the appliance. Pulse Secure support will generally be limited to investigation and troubleshooting in an attempt to provide solutions, configuration guidelines and workarounds.
December 31, 2019
Second service step-down
The available services offerings for the product will be capped at Return-to-Factory (RTF). Next-day and Next Day Onsite support will be discontinued
December 31, 2020
End of service contract renewal date
Last date to renew or extend existing service contracts. Support cannot extend beyond the end of service date.
December 31, 2020
End of Life (EOL)
Last date to receive contracted service for the product. Limited support will be offered on a per-incident, non-contracted basis only, at the discretion of Pulse Secure.
December 31, 2021


1 "major release," is defined by a change in the software release version number e.g. Pulse Connect Secure 8.2 to Pulse Connect Secure 8.3 is a major release.