On July 29, will conducted a webinar covering all the key things you need to know about Pulse Secure support. To attend the webinar, or review the recording after July 29, please go here:
Key Reference Materials (applicable from August 1st 2015)
How to Register for Account Access - SUPPORT PARTNER
How to Register for Account Access - END USER
Case Center User Guide
How to Download Software
How to Generate a License for a New Device
How to Generate a License for an RMA'd Device
Knowledge Base & Security Advisory Guide
Frequently Asked Questions
What happens to my records that are related to my current product licenses, hardware install base, support contracts, etc.?
What will the end-of-sale (EOS) and end-of-life (EOL) policies look like for existing and new products?
Many Advanced Services customers have advanced services credits in their package. These credits are redeemed against fixed deliverables on the Pulse product suite. How will these advanced services contracts (Juniper Care Plus) and advanced services credits be managed with the sale of the Pulse business? Should customers hold on to their credits or book deliverables in now to use up their balance?