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vADC Business Transition Information
Pulse Secure has now acquired the vADC business from Brocade.

Information for vADC Customers and Partners

Last updated August 1st 2017.

Pulse Secure has now acquired the assets associated with the Virtual Application Delivery Controller (vADC) product family from Brocade Communications Systems, Inc. This includes all associated customer support and maintenance contracts.

Please refer to these Frequently Asked Questions (FAQs) for additional information of how Pulse Secure can help you moving forward with your vADC solution.



 
 
 
 
 
Customer FAQs

Frequently asked questions for new and existing Pulse Secure customers.


I'm an existing Brocade vADC customer, what will happen to me?
What has been announced?
What does this mean for Pulse Secure and Brocade vADC customers?
How will this transaction impact existing products?
How will this transaction impact new features pipeline?





 
 
 
 
 
Support FAQs

Customer support frequently asked questions.


I have an active support contract with Brocade. How will this be handled?
Who do I contact to file a support ticket?
How do I access Support Tools?
Will existing vADC customers receive the same level of support service?





 
 
 
 
 
Partner FAQs

Frequently asked questions for new and existing Pulse Secure partners.


What does this mean for partners/vendors?
Can Pulse Secure Connect Now partners now start to sell the vADC product? Or can vADC partners sell Pulse Secure solutions?
Should customers continue with current purchases?
Is there a Pulse Partner Logo?
Where can I get Pulse logos and product copy?
Where can I find the price list?
What does the partner program look like?
What will our discounts be for Select, Premier, Elite partners?
Accreditations that we already have as a partner, will we need to do these again under Pulse?
How do I access the SPLA Portal?
Will the SPLA billing process change?
Are there going to be any changes to the vADC pricing?
Are VARs still able to go to any authorized distributor for pricing?
What will happen to existing Deal Reg/Quotes with Brocade after July 31?
After July 31 what happens to any POs that come in?
Which entity do I send POs to? If I am in EMEA, APJ or USA?
Why am I getting another copy of the vADC quote I already received? 
What if I submit a PO for a vADC solution to Brocade after July 31?
Who can customers contact if they have any additional questions not addressed in this FAQ?